At HealthcareSource, we know that hiring quality talent is the key to ensuring your patients get quality care. But are you interviewing to reinforce this patient-centered approach? This excerpt, adapted from Unleashing Excellence: The Complete Guide to Ultimate Customer Service by Teri Yanovitch and Dennis Snow, tells you what types of questions to ask and what to look for so that you know the people you hire care about patients as much as your organization does.
The last thing you want is for a new hire to leave because the fit isn’t right. Behavioral assessments can give you the insights not just to hire well, but also to create plans to retain and engage employees. Learn more.
Even with resumes, references, and cover letters to inform you about a candidate, the hiring process can still feel like a blind endeavor. You may even wish for a crystal ball to reveal just how well the person you hire will align with your organizational culture and employees over time. If you really want to predict the future, using healthcare behavioral assessments can be one of the most accurate ways to do so when it comes to hiring in healthcare.
Eighty-three percent of organizations recognize their need to develop leaders, but only 5 percent have implemented a holistic plan to do so. Amazingly, 25 percent of companies have no succession plan in place for more than 90 percent of their critical leaders. And healthcare leadership is no exception. In fact, for healthcare organizations, it’s worse. Staffing shortages and shifting expectations have made the problem all the harder to address. The call-to-action is clear: Develop a pipeline of new healthcare leaders or prepare for a serious dearth of qualified leadership in the healthcare industry. What will the healthcare industry look like if the current leadership fails to heed this call?
Successful healthcare recruiting in the 21st century involves more than putting up a job posting and waiting for applications. Instead of solely viewing job search websites, many potential applicants find information via social media and from referrals or information given to them by friends and family. Don’t get us wrong — your strategy should still include posting on job boards. But in order to be competitive in the marketplace and attract the most qualified job applicants, you have to have a recruitment plan that goes beyond the initial job posting.
If you’re hiring for healthcare jobs today, you’re likely overburdened with too many positions to fill and not enough talent in the marketplace. Using a niche job board just for the healthcare industry could be the answer.
Stories are highly effective communication tools, partly because they bring a sense of enjoyment. But how can the act of storytelling be applied to your healthcare organization? Find out here.
From census fluctuations to reducing overtime costs and employee burnout, there are several reasons a healthcare organization might use contingent staffing. Find out how it could help your insitution.
Learn how Daniel Blandford, Employment Supervisor at Owensboro Health and 2016 Talent-in-Talent Award Winner, leveraged several HealthcareSource talent management solutions to implement new predictive hiring models and candidate selection programs across the organization to combat turnover and improve employee retention rates
Attracting millennial healthcare talent to your organization requires you to restructure your recruiting strategies to align with candidates’ needs. Learn how to do it with these 3 tips.