About The Editorial Staff

The Editorial Staff is a team of writers with a passion for helping healthcare organizations manage their biggest and most important investment: their employees.

In healthcare, employees who feel engaged with their work are more likely to provide quality care. Many healthcare organizations are finding that positive coaching is an effective way to increase employee engagement and increase quality care. Rather than relying on one annual performance review, more and more organizations are moving to a model where managers

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Employee turnover is a costly reality in healthcare. Experts estimate that for each percentage increase in annual nurse turnover, an average hospital faces losses of $300,000 per year. With healthcare occupations expected to grow dramatically to meet future demands, turnover isn’t likely to go away on its own anytime soon. In response, healthcare organizations must

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Reference checking is an integral part of the hiring process. But let’s face it, the information shared about a candidate during a reference call is often highly superficial, the process is time consuming (increasing time to fill), and come on, who likes playing phone tag? No one, that’s who. But not to worry — there’s a better

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6 Factors Shaping the Future of Healthcare

This past year, our annual user conference — Talent Symposium, kicked-off with an eye-opening keynote address from our CEO Peter Segall on the future of healthcare. In his presentation, Peter encouraged industry leaders to embrace the future of the country’s healthcare system by discussing the major forces of change impacting healthcare such as the consumerization of medicine, technology

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For at least a decade, organizations have wanted to integrate performance and learning management processes. In a survey conducted by Bersin by Deloitte®, 69.3% of respondents said that integrating learning management and performance management systems was “very valuable” or “highly valuable.” Over time, technology has caught up with this vision and the benefits of integration

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Reuters has reported that as many as 18,000 nurses plan to walk off the job on November 12th in response to what they say are inadequate protections for staff when treating patients possibly infected with the Ebola virus. The strike is being organized by the National Nurses United (NNU) — one of the country’s largest

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With the recent cases of Ebola in the U.S. on everyone’s minds, these are challenging days for healthcare organizations and their employees. There’s confusion about which infection-control protocols to follow and how to effectively train and motivate workers who provide care and are potentially putting themselves at risk. After Dallas Presbyterian Hospital reported two of

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Accreditation by The Joint Commission communicates that a healthcare institution meets criteria related to the safety and quality of patient care. It has even been referred to as the Good Housekeeping Seal of Approval—for healthcare. Talent management processes play a major role in ensuring that the accreditation is met. When The Joint Commission surveyors unexpectedly

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The terms mandatory education, compliance training, and fun aren’t typically found in the same sentence, but the team at East Tennessee Children’s Hospital managed to change that with a music video set to the tune of Vanilla Ice’s 90s hit “Ice Ice Baby.” The video was produced to serve as a reminder of the organization’s training program, Destination

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We recently had the opportunity to speak to Vicki Hess, RN, MS, CSP who is a leading expert on employee engagement in the healthcare sector. In this two-part blog series, we’ll learn more about ways that HR and learning and development can build a culture of engagement within their organizations. The first step in creating a

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