About The Editorial Staff

The Editorial Staff is a team of writers with a passion for helping healthcare organizations manage their biggest and most important investment: their employees.

Employee Engagement Drives Quality Patient Care

Improving patient care has always been a healthcare priority, but outcomes are now tied directly to the bottom line. The Center for Medicare and Medicaid Services (CMS) takes into account quality care and patient satisfaction measures to determine how much they will reimburse eligible providers. Interactions between healthcare employees and patients can often determine the patient

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It’s been a fascinating year to be a part of the long-term care industry. The industry continues to evolve due to the changing government regulations, the widening skills gap, and an increasing elder population. We believe the top four biggest issues driving the hiring trends in long-term care are: 1. Increasing numbers of High Acuity

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Earlier this month, we launched the HR & Nursing Excellence Survey to determine how talent management best practices can support nursing success. I encourage you to take our quick 10-question survey and enter to win a free conference pass to the event of your choice (worth up to 2,000 dollars). One of the best conferences

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Employee turnover: It’s an issue for every long-term care administrator and staff manager. However, there are tools to help organizations choose the right employees, reduce turnover, and increase employee satisfaction. Our Scientific Advisor, Dr. Frederick Morgeson, of Michigan State University, recently hosted a HealthcareSource-sponsored webinar on reducing turnover for McKnight’s Long-Term Care News. In our recent

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I recently attended a workshop held by the American College of Healthcare Executives on the “Journey to Excellence: How High-Performing Healthcare Leaders Achieve Organizational Success.” It was interesting to sit with healthcare leaders and hear about their challenges around driving greater organizational performance in the complicated and challenging world of healthcare. One thing was very

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Costly, labor-intensive human capital is a burden on business overhead expenses. For example, hires that don’t work out add additional expenses. A report published by The Center for American Progress states that it costs 20 percent of a worker’s salary to replace that worker. Therefore, an efficient hiring process that secures the right worker who becomes an engaged

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This post is an excerpt from the HealthcareSource and ASHHRA 2013 HR Initiatives Survey white paper. In this white paper, we reveal what your peers in long-term care identified as their top HR initiatives to reduce costs, and improve resident satisfaction and safety. Download our 2013 HR Initiatives Survey white paper to learn the survey results, along with insights from

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Protecting the health of residents is the primary focus of long-term care communities. Nursing staff are carefully trained to attend to all aspects of residents’ physical well-being, and the hiring process generally focuses on the candidate’s specific caregiving skills and experience. One element of residents’ health that needs to be kept in mind during the

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