Vicki Hess, RN

About Vicki Hess, RN

Vicki Hess, RN, is your go-to resource for transforming employee engagement at the individual, department or organization-wide level. As the author of four books, Certified Speaking Professional (CSP), trainer and consultant; Vicki inspires healthcare leaders to take action in a real-world, relatable way. Organizations that implement Vicki's ideas experience increased engagement, productivity, safety, quality, retention, patient satisfaction, creativity and more. Access Vicki’s free tools and resources at www.HealthcareEmployeeEngagement.com.

Employee Engagement in Healthcare: It Takes 3

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Over the last decade, billions of dollars and millions of hours have been invested by organizations across the country to foster greater employee engagement, yet employee disengagement is still at or near an all-time high. Why? Because we’ve been missing a key piece of the engagement puzzle: The employees!

In my experience, many nurse managers don’t spend as much time connecting with their team members as they should. Research from Knowledge@Wharton shows that team members are more engaged when they feel a strong connection with their leader and the organization, but research also shows that leaders think they connect and communicate far more than their employees perceive they do.

How healthy is your team when it comes to employee engagement? Are you missing warning signs that a disengagement diagnosis is on the horizon? What should your engagement treatment plan be moving forward? Take the Healthcare Employee Engagement Checkup quiz from the book “6 Shortcuts to Employee Engagement: Lead & Succeed in a Do-More-With-Less World” by Vicki Hess, RN to find out.