43 Real Things Customers LOVE About HealthcareSource

Posted by HealthcareSource Team

July 17, 2014 at 6:30 PM

Healthcare is all we do. And with more than 2,300 healthcare organizations using our solutions every day, we do it better than anyone else. Really, we do! We have data to back it up!  With 96% customer satisfaction and retention, we proudly list our customers, who have chosen HealthcareSource to help them improve their recruitment processes and increase retention. We consistently earn high marks for client satisfaction and retention. KLAS Research recently named HealthcareSource a category leader for Talent Management for the third consecutive year. These scores are based on real end user surveys, not an analyst's opinion — proof that our commitment to a culture of client satisfaction and engagement translates into real, measurable results, and VERY happy customers!  

Check out what some of our customers have to say about our products and customer service: 

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Topics: Customer Story

4 Do’s & Don’ts of Healthcare Staff Background Checks

Posted by Bryan Barajas

July 3, 2014 at 4:12 PM

This is a guest blog by Bryan Barajas, Marketing Director at PreCheck — a HealthcareSource Certified Integration PartnerPreCheck has helped healthcare employers improve patient safety through comprehensive background screening and employment qualification services since 1993. PreCheck offers a full suite of background screening, compliance, and credentialing solutions designed to help healthcare organizations adhere to the complex regulations governing the industry. Connect with Bryan on LinkedIn

We know that quality of patient care is highly dependent on the performance of a hospital’s staff members. Not only can a bad hire be detrimental to patient safety, but it can also affect a hospital’s reputation as well. That’s why recruiting and screening for the most qualified talent is more critical than ever in 2014 and beyond. The following are four recommended “do’s and don’ts” to ensure that your organization is running the right types of background checks while keeping your hiring process efficient.

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Topics: Talent Acquisition, Partner Blogging Program

What Are You Waiting For? Take the HR Initiatives Survey Now!

Posted by HealthcareSource Team

June 23, 2014 at 6:10 PM

hrinitiatives2For the past few years,HealthcareSource has conducted the HR Initiatives Survey in conjunction with the American Society ofHealthcare Human Resources Administration (ASHHRA) to determine what the top HR initiatives are for the year. The survey deadline of June 30, 2014 is quickly approaching so participate today!

All you have to do is answer 5 multiple-choice questions about your plans to reduce costs, improve patient safety, and increase patient satisfaction and you'll be entered to win your choice of an ASHHRA Conference Pass or a HealthcareSource User Conference Pass!*

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Topics: Healthcare HR Initiatives

3 Strategies to Help You Better Manage the ICD-10 Delay

Posted by Valerie Granuzzo

June 12, 2014 at 8:19 AM

This is a guest blog by Valerie Granuzzo, Associate Marketing Manager of the HealthcareSource eLearning Library Group at HealthcareSource. Valerie is responsible for the development of our educational webinars and marketing programs pertaining to courseware. Connect with Valerie on LinkedIn

Recently, we were fortunate enough to host an educational webinar about ICD-10 with two of the HIM industry’s biggest thought leaders – Angie Comfort and Brigid Flood, both from American Health Information Management Association (AHIMA). With more than 25 years of experience between them, it’s safe to say that they know a thing or two about ICD-10. 

Here are a three strategies they recommended for how healthcare organizations can make the most of this extra year to manage the ICD-10 delay:

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Topics: eLearning and Professional Development, HealthcareSource Employee Blogging Program

5 Ways Recruiters & Hiring Managers Can Work Together More Efficiently

Posted by Rachel Weeks

June 11, 2014 at 12:39 PM

This is a guest blog by Rachel Weeks, Director of Marketing at HealthcareSource. Rachel leads the team responsible for demand generation, corporate communications and marketing operations, and has extensive experience working with recruiters to build successful teams.  Connect with Rachel on LinkedIn.  

Hiring managers typically have an ideal profile for the positions they are looking to fill. Candidate has the necessary skills for the position – check. Their personality fits with the rest of the team – check. He or she can fill gaps that exist in other functions – check.  I like this person and I can envision spending time with him or her every day – check.

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Topics: Talent Acquisition, HealthcareSource Employee Blogging Program

A Hero Among Us: How a HealthcareSource Employee Saved a Life

Posted by Valerie Granuzzo

June 4, 2014 at 7:07 AM

This is a guest blog by Valerie Granuzzo, Associate Marketing Manager of the HealthcareSource eLearning Library Group at HealthcareSource. Valerie is responsible for the development of our educational webinars and marketing programs pertaining to courseware. Connect with Valerie on LinkedIn

June 1st kicked of CPR Awareness Week. Working in healthcare, CPR training is something that is so commonplace it can sometime be taken for granted.

Many of you may know John Whitehead, our NetCompetency®  trainer and product specialist based out of our Knoxville, TN office. John is known for many things – his sense of humor, his fun laugh, and his love of skim milk… just to name a few. Now, we can add hero to that list as well.

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Topics: eLearning and Professional Development, HealthcareSource Employee Blogging Program

17 Thoughtful & Simple Ways to Celebrate National Healthcare Recruiter Day

Posted by Meghan Doherty

June 3, 2014 at 9:10 AM

Happy National Healthcare Recruiter Recognition Day! In 1991, Congress declared that the first Tuesday in June is National Healthcare Recruiter Recognition Day. This is a great way to promote the profession and the contribution recruiters make to their healthcare organizations every day. 

To all healthcare recruiters—we applaud you for the extraordinary service and commitment you have made to your profession. Enjoy your special day, you deserve it! 

For those of you who manage recruiters and want some simple (and low-cost!) ways to show your appreciation, here are a few thoughtful and simple gestures you can do right now: 

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Topics: Performance Management

7 Questions for Selecting the Right Applicant Tracking System

Posted by HealthcareSource Team

May 30, 2014 at 7:45 AM

This post is an excerpt from our latest white paper, 7 Questions for Selecting the Right Applicant Tracking SystemIn this white paper, we share 7 questions designed to guide healthcare organizations like yours, through the process of selecting the right Applicant Tracking System (ATS) for your organization as well as a Vendor Selection Checklist. 

In this era of healthcare evolution, the only constant is change. Whether it’s the people, the technology, the costs, or the time required to accomplish our objectives, we’re all in a state of doing more with less even as our goals get steeper and resources more strained. With employee recruitment and retention at the forefront of any healthcare organization’s ability to deliver quality patient care, there are many factors to consider when selecting a talent management technology platform.

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Topics: Talent Acquisition

Learn From Your Peers: 5 Best Practices for Implementing a Learning Management System

Posted by HealthcareSource Team

May 22, 2014 at 7:30 AM

This post is an excerpt from our white paper, Learn From Your Peers: 5 Best Practices for Implementing a Learning Management SystemThis white paper summarizes conversations with several organizational development professionals and learning management administrators from Baptist Health, Campbell County Memorial Hospital, Caron Treatment Centers, Crouse Hospital, and Kennedy Health System who recently implemented a new learning management system.

In healthcare, employees are so busy around the clock delivering care that they don’t always have the time to stay up to date on technology trends. However, staying current with the latest developments and best practices is essential for patient safety and regulatory compliance. Organizing, administering, and tracking completion data for training can be time consuming for training and education teams. Taking the time to move to a learning management system delivers many benefits including greater employee engagement, fewer manual processes for the education team, higher completion rates and compliance, and ultimately better patient care.   

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Topics: Learning Management, eLearning and Professional Development, Customer Story

Why a Former Customer Joined the HealthcareSource Team

Posted by Miranda R. Maynard PHR

May 21, 2014 at 7:02 AM

This is a guest blog by Miranda R. Maynard PHR, Implementation & Training Specialist for the Assessment Division of HealthcareSource. Miranda is responsible for client implementation and training on Assessment solutions and conducts Behavioral Interviewing workshops. Prior to joining the HealthcareSource team, Miranda spent 15 years as a Human Resources leader, specializing in Talent Acquisition for healthcare organizations. Miranda is a certified Professional in Human Resources and serves as a Board Member for the Greater Cleveland Association of Healthcare Recruitment. Connect with Miranda on LinkedIn

When my organization asked for people to blog, I thought “sure I can do that!” I am a seasoned HR professional with a Journalism and English degree. They then suggested that I blog about how I got to HealthcareSource—my enthusiasm immediately turned into writer’s block. “Oh no!” I thought, “How do you condense a personal journey into 1000 words or less?”

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Topics: Talent Acquisition, HealthcareSource Employee Blogging Program