I spent the last 18 months dealing with the complexities of our healthcare system. The interactions included two personal surgeries, a family member’s surgical procedure, two grandmothers passing away, and a son who had allergic reactions to some unknown substance. During this period, I dealt with individuals working in inpatient and outpatient settings, in physician

Read More…

Call it what you will: whether they’re judging a book by its cover, acting on a “gut” feeling, or seeing the world through rose-colored glasses, every healthcare recruiter has hired someone without completing their due diligence, at one point or another. Picture yourself in this hypothetical situation: a nursing candidate comes into your office and

Read More…

To remain competitive, healthcare organizations need to hire employees who provide a high level of patient- and resident-focused care and who are committed team members. Science-based behavioral assessments can help healthcare organizations choose the right people for the jobs they need to fill and do a better job of managing and developing the people they

Read More…

Once upon a time, in a land far, far away there was a *magical* healthcare organization with hiring managers who LOVED to interview candidates for open positions. They would arise each morning to the song of bluebirds and imagine what excitement each new applicant would bring. Their excitement was driven by their love of structure and consistency

Read More…

What if I told you that you could learn valuable talent management lessons from one of the most successful artists in the music industry? What if I told you that this artist was 25-year-old Taylor Swift…? Before you stop reading this article and go all “Kanye” on me, sit tight and let me finish—because sometimes you

Read More…

We recently had the opportunity to speak to Vicki Hess, RN, MS, CSP who is a leading expert on employee engagement in the healthcare sector. In this two-part blog series, we’ll learn more about ways that HR and learning and development can build a culture of engagement within their organizations. The first step in creating a

Read More…

I think it’s safe to say that the challenge of recruiting and retaining top talent is an initiative for every healthcare organization.  As Baby Boomers begin to retire, Millennials are going to be filling their jobs, and it’s estimated that more than 600,000 registered nurses and 160,000 physicians will retire within the next eight years. There

Read More…

If you ask a group of nurses why they decided to go into nursing, the overwhelming response will probably be, “Because I wanted to help others.” Helping patients through direct clinical care is what many nurses want to focus on ─ management may not be a planned career choice, but a thing they step into due to

Read More…

Employee turnover: It’s an issue for every long-term care administrator and staff manager. However, there are tools to help organizations choose the right employees, reduce turnover, and increase employee satisfaction. Our Scientific Advisor, Dr. Frederick Morgeson, of Michigan State University, recently hosted a HealthcareSource-sponsored webinar on reducing turnover for McKnight’s Long-Term Care News. In our recent

Read More…

According to the Administration on Aging, 1 in 4 patients admitted to a skilled nursing facility are readmitted to the hospital within 30 days at a cost of $4.3 billion dollars. In particular, hospital emergency rooms see a disproportionate number of elderly long-term care residents in their patient population, and this number appears to be increasing. Researchers at

Read More…