We recently had the opportunity to speak to Vicki Hess, RN, MS, CSP who is a leading expert on employee engagement in the healthcare sector. In this two-part blog series, we’ll learn more about ways that HR and learning and development can build a culture of engagement within their organizations. The first step in creating a

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I think it’s safe to say that the challenge of recruiting and retaining top talent is an initiative for every healthcare organization.  As Baby Boomers begin to retire, Millennials are going to be filling their jobs, and it’s estimated that more than 600,000 registered nurses and 160,000 physicians will retire within the next eight years. There

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If you ask a group of nurses why they decided to go into nursing, the overwhelming response will probably be, “Because I wanted to help others.” Helping patients through direct clinical care is what many nurses want to focus on ─ management may not be a planned career choice, but a thing they step into due to

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Employee turnover: It’s an issue for every long-term care administrator and staff manager. However, there are tools to help organizations choose the right employees, reduce turnover, and increase employee satisfaction. Our Scientific Advisor, Dr. Frederick Morgeson, of Michigan State University, recently hosted a HealthcareSource-sponsored webinar on reducing turnover for McKnight’s Long-Term Care News. In our recent

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According to the Administration on Aging, 1 in 4 patients admitted to a skilled nursing facility are readmitted to the hospital within 30 days at a cost of $4.3 billion dollars. In particular, hospital emergency rooms see a disproportionate number of elderly long-term care residents in their patient population, and this number appears to be increasing. Researchers at

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A few weeks ago, I presented at the American Society for Healthcare Human Resources Administration (ASHHRA) Conference.  I was a co-presenter with Heritage Community’’ of Kalamazoo’s VP of HR Myra Johnson about how long-term care organizations can go about improving the candidate experience. Here’s a recap of our presentation and four tips that long-term care professionals

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In order to succeed, long term care organizations must hire qualified employees who are service-oriented, compassionate and flexible. To do so, talent acquisition professionals need to make sure their interview process is as efficient and effective as possible — especially given the surge of unqualified job applicants and the unique long term care working environment. Here

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A few weeks ago, I had the pleasure of presenting on creating a culture of employee accountability at the 40th Annual Virginia Association of Nonprofit Homes for the Aging (VANHA) Conference and Tradeshow in Hot Springs, Virginia. Here are three of my personal takeaways that I believe long term care professionals can use to facilitate a greater culture

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The healthcare sector is one of the few industries that, despite the current economic decline, has a high-volume of job openings. While the high level of vacancies encourages a variety of people to consider joining the healthcare sector, many of the personal traits required for healthcare professions are behavioral-based competencies. Not everyone possesses the compassion and adaptability required to

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Are you hiring nice people?

It’s such a simple concept that talent acquisition professionals in long term care sometimes take it for granted – you should hire nice people to work at your communities. My friend/AP Journalist Katie Zeizma travels a lot for her job. She was in the lobby bar at some hotel somewhere in the United States and saw

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