Employee Engagement Drives Quality Patient Care

Improving patient care has always been a healthcare priority, but outcomes are now tied directly to the bottom line. The Center for Medicare and Medicaid Services (CMS) takes into account quality care and patient satisfaction measures to determine how much they will reimburse eligible providers. Interactions between healthcare employees and patients can often determine the patient

Read More…

This post is an excerpt from our white paper, Attention Healthcare Performance & Learning Management Professionals: How Satisfied Are Your Internal Customers? Healthcare HR and learning teams serve many people throughout their organizations, from senior leaders to hiring managers and employees, and it can be challenging to support so many internal stakeholders. Download our free white paper to learn how performance and

Read More…

The healthcare sector is one of the few industries that, despite the current economic decline, has a high-volume of job openings. While the high level of vacancies encourages a variety of people to consider joining the healthcare sector, many of the personal traits required for healthcare professions are behavioral-based competencies. Not everyone possesses the compassion and adaptability required to

Read More…

They say the success of any facet of your business can almost always be traced back to motivated employees. From productivity and profitability to recruiting and retention, hardworking and happy employees lead to triumph. This most certainly rings true for healthcare; employees who are satisfied with their work are essential for healthcare organizations in order to deliver high-quality,

Read More…

Motivational speaker and author Brian Tracy once said: “Action without planning is the cause of all failure. Action with planning is the cause of all success.” This certainly applies to performance management. When it comes to performance reviews, a lack of structure often makes the setting, tracking, and managing of employee goals difficult. Meanwhile, quality and satisfaction

Read More…