A few weeks ago, I presented at the American Society for Healthcare Human Resources Administration (ASHHRA) Conference.  I was a co-presenter with Heritage Community’’ of Kalamazoo’s VP of HR Myra Johnson about how long-term care organizations can go about improving the candidate experience. Here’s a recap of our presentation and four tips that long-term care professionals

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This post is an excerpt of from our new eBooklet for long-term care organizations, Performance Management for Long-Term Care Organizations, Three Step Process for Successful Employee Goal Management. In the eBooklet, we review three steps for creating a successful employee goal management program for long-term care organizations. Goal setting drives employee accountability and engagement, which should result

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This is a guest blog by Steve Moran of Senior Housing Forum. In the early 80’s shortly after graduating from college, Steve stumbled into the senior housing industry. Later, he started operating and later developing a number of small 15-bed buildings. For the next 20 or so years Steve worked in and around the senior housing developing and operating

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Residents in long-term care communities are more likely to be healthy and avoid injury when they are cared for by fully staffed teams of RNs and caregivers. Unsurprisingly, residents of communities that struggle with high turnover of RNs and caregivers are at greater risk of infection and hospitalization, according to research published in the Journal of the American

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When family members entrust a long-term care community with the well-being of their loved ones, they expect their loved ones to receive nearly the same level of comfort and attention from these communities as they would get at home. As I learned from the recent PBS documentary, Life and Death in Assisted Living, unfortunately, many

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According to Creative Health Care Management, relationship-based care (RBC) is “a practical system for total culture transformation.” The RBC model is described in the book “Relationship-Based Care: A Model for Transforming Practice,” which received the Book of the Year Award by the American Journal of Nursing. Implementing the model helps strengthen relationships between residents and staff members, resulting in

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The Centers for Medicare and Medicaid Services five-star rating system that grades skilled nursing facilities in order to help consumers select where to house their elderly loved ones. This five-star system is similar to the five-star systems that grade restaurants, retail stores and hotels. However, instead of permitting just one rating for the entire community,

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According to McKnight’s Long-Term Care News, the CMS is changing some of their annual audit procedures in response to budget cuts. Facilities that have been designated as a Special Focus Facility, or have a history of quality issues and deficiencies, could be at risk for losing their Medicare funding. While the annual CMS survey is undergoing changes, Section 6102

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Healthcare jobs are in demand now more than ever. Over the past few years, there’s been tremendous growth in job openings within the long term care market. According to the Bureau of Labor Statistics, personal care and home health aide positions are projected to be the fastest growing occupations over the next 10 years with

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