Building a Patient-Centered Workforce™, made of highly-engaged people and teams who endeavor to provide patient-centered care, is crucial to your organization’s success. When patient satisfaction is tied to revenue, your employees’ clinical and behavioral competencies can significantly impact your bottom line.
There’s a shift coming in healthcare — and I’m not talking about the changes upon changes to government regulations, payment structures, and clinical care models. The shift I’m referring to is the shift that will affect each and every person in your healthcare organization whether they know it or not. As Boomers adjust to retired
In today’s society, people are often praised for the amount of time they put in at work. Those who do not eat or sleep are viewed as “dedicated” or “driven,” making these unhealthy habits seem like lofty goals for their peers aspiring to move up the clinical career ladder.
To gain a better understanding of how healthcare industry changes have affected talent management practices, HealthcareSource and the American Society for Healthcare Human Resources Administration (ASHHRA) issued the 2015 Healthcare Workforce Executive Insights Survey.
Healthcare employees often feel overworked and underappreciated, which can have a negative effect on patient care and satisfaction. In healthcare it is absolutely essential to establish and nurture a culture of employee engagement. The Advisory Board Company found that 20% of all hospital employees are either disengaged or ambivalent, while 40% are merely content. When lives are on the
The healthcare industry is going through a period of significant change. With the adoption of the Affordable Care Act, Baby Boomers aging, and the rapid growth of retail care clinics, the healthcare workforce today is much different than it was even a few years ago. At the same time all these changes are occurring, there is also
Finding — and keeping — top talent is challenging in today’s competitive job market, and the healthcare industry is no exception. Strong marketing and social media campaigns that express your organization’s culture and mission can make recruiting and retaining talent a lot easier. As your brand becomes stronger and more recognizable, potential employees (and even customers)
The healthcare industry today is facing changes that bring challenges. With change, however, comes an opportunity for growth, as well as an opportunity to delivery better patient care. Healthcare providers will need employees who are committed to patient-centered care, can work well in a consumer driven, transactional model, and embrace new technology. At HealthcareSource, our
The only constant in healthcare is change. To facilitate organizational change — leaders need to take a step back and realize where change really begins: your people. As the CEO of a healthcare talent management solution provider, I regularly discuss organizational development and talent management strategies with healthcare leaders. From these conversations, I’ve gathered the
Providing quality healthcare to patients depends on engaged employees. Communicating to employees how much their work is valued is an important but often overlooked way to maintain high levels of workforce satisfaction. Interacting with patients is very rewarding; however, the intense nature of the work can be very stressful. In addition, as insurance reimbursement assumes