Quality of patient care is almost entirely dependent on the efforts of the hospital staff. In the healthcare industry, employee satisfaction is crucial due to the direct correlation between employees’ happiness and patients’ happiness. Recruiting and retaining top healthcare talent is the key to quality care and high patient satisfaction scores. Here are four suggested “do’s
When Jimmy Fallon sits down to write his weekly thank you notes on “The Tonight Show,” he is mocking a practice that some people may feel is as dated as a ruffled, powder blue tuxedo circa 1981. Jimmy asks James, the keyboard player from The Roots to play some “thank you note-writing music,” as he
This post is an excerpt from our white paper, Becoming a Best Place to Work Organization: Recruiting & Retention Strategies for Healthcare.This white paper summarizes conversations with several Best Place to Work organizations and highlights how Human Resources plays a central role in contributing to a Best Place to Work environment through recruiting and retention strategies.
This post is an excerpt from our white paper, 2014 HR & Nursing Excellence Survey Results & Insights: How Talent & Learning Management Impact Nursing Excellence. In this white paper, you’ll learn the results of the HealthcareSource HR & Nursing Excellence Survey and how hiring, performance management, and learning initiatives impact nursing excellence.
In healthcare, caregivers and administrators are busy around the clock ensuring that patients receive quality care. However, taking the time to properly manage and complete the performance appraisal process is essential for maintaining employee engagement, satisfaction, and compliance with regulatory bodies. If your organization relies on a manual performance management process or you’re transitioning from one
Improving patient care has always been a healthcare priority, but outcomes are now tied directly to the bottom line. The Center for Medicare and Medicaid Services (CMS) takes into account quality care and patient satisfaction measures to determine how much they will reimburse eligible providers. Interactions between healthcare employees and patients can often determine the patient
The Magnet Recognition Program focuses on different “forces of magnetism” that drive nursing excellence. One of the key forces is Structural Empowerment, which means that effective performance management should drive high nursing standards. In the area of Professional Development, organizations with ANCC Magnet Recognition® strive to provide nurses with timely performance reviews and to set professional
This post is an excerpt from our white paper, Attention Healthcare Performance & Learning Management Professionals: How Satisfied Are Your Internal Customers? Healthcare HR and learning teams serve many people throughout their organizations, from senior leaders to hiring managers and employees, and it can be challenging to support so many internal stakeholders. Download our free white paper to learn how performance and
According to the results of this year’s HealthcareSource HR Initiatives Suvey, preparing for healthcare reform is top of mind for many healthcare HR professionals and executives. s the upcoming health insurance mandate expands health insurance coverage to all Americans, healthcare organizations will likely have to train their staff to work more efficiently and expand their skills to
A few weeks ago, I had the opportunity to speak with four of our 2013 Talent Outcomes User Conference client presenters from two different hospitals: Brenda Reinert, Director of HR, and Britnie Rewey, HR Generalist at Tomah Memorial Hospital (Tomah, Wisconsin), and Joanne Davignon, Director of HR, and Edith Okoth, HR Manager at Union Hospital (Terre Haute,