In healthcare, caregivers and administrators are busy around the clock ensuring that patients receive quality care. However, taking the time to properly manage and complete the performance appraisal process is essential for maintaining employee engagement, satisfaction, and compliance with regulatory bodies. If your organization relies on a manual performance management process or you’re transitioning from one

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Employee Engagement Drives Quality Patient Care

Improving patient care has always been a healthcare priority, but outcomes are now tied directly to the bottom line. The Center for Medicare and Medicaid Services (CMS) takes into account quality care and patient satisfaction measures to determine how much they will reimburse eligible providers. Interactions between healthcare employees and patients can often determine the patient

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The Magnet Recognition Program focuses on different “forces of magnetism” that drive nursing excellence. One of the key forces is Structural Empowerment, which means that effective performance management should drive high nursing standards. In the area of Professional Development, organizations with ANCC Magnet Recognition® strive to provide nurses with timely performance reviews and to set professional

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This post is an excerpt from our white paper, Attention Healthcare Performance & Learning Management Professionals: How Satisfied Are Your Internal Customers? Healthcare HR and learning teams serve many people throughout their organizations, from senior leaders to hiring managers and employees, and it can be challenging to support so many internal stakeholders. Download our free white paper to learn how performance and

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According to the results of this year’s HealthcareSource HR Initiatives Suvey, preparing for healthcare reform is top of mind for many healthcare HR professionals and executives. s the upcoming health insurance mandate expands health insurance coverage to all Americans, healthcare organizations will likely have to train their staff to work more efficiently and expand their skills to

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A few weeks ago, I had the opportunity to speak with four of our 2013 Talent Outcomes User Conference client presenters from two different hospitals: Brenda Reinert, Director of HR, and Britnie Rewey, HR Generalist at Tomah Memorial Hospital (Tomah, Wisconsin), and Joanne Davignon, Director of HR, and Edith Okoth, HR Manager at Union Hospital (Terre Haute,

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This post is an excerpt of from our new eBooklet for long-term care organizations, Performance Management for Long-Term Care Organizations, Three Step Process for Successful Employee Goal Management. In the eBooklet, we review three steps for creating a successful employee goal management program for long-term care organizations. Goal setting drives employee accountability and engagement, which should result

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According to McKnight’s Long-Term Care News, the CMS is changing some of their annual audit procedures in response to budget cuts. Facilities that have been designated as a Special Focus Facility, or have a history of quality issues and deficiencies, could be at risk for losing their Medicare funding. While the annual CMS survey is undergoing changes, Section 6102

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According to last year’s Healthcare HR Initiatives Survey, in order to relate HR to improving patient safety, healthcare organizations are primarily focused on employee development. A majority of respondents, 82%, reported that they’re striving to improve workforce education and development in an effort to ensure quality care, which is an 11% increase from 2011. In order to improve workforce development and

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A study of long term care providers found that many of their employees feel a sense of personal accomplishment from their job. However, with more and more demands being placed on the healthcare industry as a whole, many long term care providers also reported high levels of employee emotional exhaustion. Emotionally exhausted employees can feel unmotivated,

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