If you are surprised that the hospital industry could take cues from the happiest place on earth, don’t be. These service-oriented, patient-focused tips might have you and staff asking, “What would Mickey do?”

Attending the Talent Symposium conference or just thinking about it? Check out our first-timer’s guide for six not-to-be-missed tips for getting the most out of the experience and for applying all that you learn.

At HealthcareSource, we know that hiring quality talent is the key to ensuring your patients get quality care. But are you interviewing to reinforce this patient-centered approach? Read this excerpt, adapted from Unleashing Excellence: The Complete Guide to Ultimate Customer Service by Teri Yanovitch and Dennis Snow.

Learn how Daniel Blandford, Employment Supervisor at Owensboro Health and 2016 Talent-in-Talent Award Winner, leveraged several HealthcareSource talent management solutions to implement new predictive hiring models and candidate selection programs across the organization to combat turnover and improve employee retention rates

When I attend conferences, often the session that I find to be the most rewarding are ones given by people just like me, who understand the same challenges I face. That’s why at HealthcareSource Talent Symposium, when we bring together 300-plus of the best HR and OD professionals from healthcare organizations across the country, the

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Unable to make it to Talent Symposium 2016? No worries, here’s a recap of this year’s HealthcareSource User Conference. If you’re still feeling like you missed out on something big? Fear not: registration is currently open for Talent Symposium 2017 in Chandler, Arizona. Be sure to take advantage of our early-bird attendee discount ($650 if you register before December 31, 2016), so you can be a part of all of the learning, fun, and growth in 2017!

One week from today, Kathy B. Dempsey, President of Keep Shedding! Inc. will take the keynote stage at Talent Symposium 2016 — the annual HealthcareSource User Conference. As a former hospital executive, she strategically led Memorial Health Care System’s organizational development efforts to become one of top 100 hospitals in the country. The fun, interactive session is packed with practical strategies for immediate implementation both on the job and at home.