Balancing the objective and subjective natures of the interview process can be difficult. But the more interviewing skills you’re able to harness, the better you’ll become at identifying the top-quality talent you need to provide the best possible quality care to your patients or residents.

The job of creating a joyful workplace is a shared responsibility. Vicki Hess, RN, MS, and Talent Symposium 2019 keynote speaker developed a strategy for ensuring everyone at your healthcare organization is held accountable for finding and sharing joy.

You should strive to hire employees with clinical knowledge of mental illness, so your staff can detect and treat residents at the earliest sign of symptoms. Keeping these unique needs in mind will help you hire well-equipped employees.