Why you Should Hire that Entitled, Lazy, Narcissistic, Twenty-Something

I think it’s safe to say that the challenge of recruiting and retaining top talent is an initiative for every healthcare organization.  As Baby Boomers begin to retire, Millennials are going to be filling their jobs, and it’s estimated that more than 600,000 registered nurses and 160,000 physicians will retire within the next eight years. There

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How Talent & Learning Management Support Nursing Excellence

This post is an excerpt from our white paper, 2014 HR & Nursing Excellence Survey Results & Insights: How Talent & Learning Management Impact Nursing Excellence. In this white paper, you’ll learn the results of the HealthcareSource HR & Nursing Excellence Survey and how hiring, performance management, and learning initiatives impact nursing excellence.

How Lakeland’s HR Team Helped Improve Patient Satisfaction & HCAHPS Scores

HCAHPS, HCAHPS, HCAHPS!  If you work in a patient-facing role in a hospital, you’re probably familiar with the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey. The national standardized survey publicly reports patients’ perspectives of hospital care with questions focused on the following aspects of a patient’s experience: communication with doctors and nurses,

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Are Nursing & HR on the Same Page When It Comes to Nursing Excellence?

Survey Data Reveals Disconnect and Collaboration Between HR and Nursing  In healthcare, you’ll often hear the term “Journey to Excellence”, which could refer to the Malcolm Baldrige Quality Award framework, the quest for ANCC Magnet Recognition®, or it could be adopted as a hospital’s unique initiative to improve patient satisfaction and patient outcomes. I think

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[INFOGRAPHIC] How HR Excellence Drives Nursing Excellence

This is a guest blog by Meghan Doherty, our Content Marketing Specialist at HealthcareSource. Meghan is responsible for our educational content development pertaining to the HealthcareSource Quality Talent SuiteSM and manages our white papers, surveys, thought leadership webinars, social media channels, and the HealthcareSource Blog. Connect with Meghan on LinkedIn.  Earlier this year, we launched the HealthcareSource HR

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5 Questions to Ask Before Implementing a Performance Management System

In healthcare, caregivers and administrators are busy around the clock ensuring that patients receive quality care. However, taking the time to properly manage and complete the performance appraisal process is essential for maintaining employee engagement, satisfaction, and compliance with regulatory bodies. If your organization relies on a manual performance management process or you’re transitioning from one

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Hypothetical Conversations You’ve Probably Had About ICD-10

This is a guest blog by Valerie Granuzzo, Associate Marketing Manager of the HealthcareSource eLearning Library Group at HealthcareSource. Valerie is responsible for the development of our educational webinars and marketing programs pertaining to courseware. Connect with Valerie on LinkedIn.  Lately, ICD-10 seems to be on the minds of everyone in healthcare. The ICD classification system ensures that

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8 Questions to Ask When You’re Choosing an LMS for Healthcare

According to our recent survey on how HR and learning management best practices impact nursing excellence, 54% of healthcare organizations rely on a learning management system to offer more professional development opportunities to their nurses. However, the other 46% are either not using their system effectively or they’re still relying on a manual process to

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Employee Engagement Drives Quality Patient Care

Improving patient care has always been a healthcare priority, but outcomes are now tied directly to the bottom line. The Center for Medicare and Medicaid Services (CMS) takes into account quality care and patient satisfaction measures to determine how much they will reimburse eligible providers. Interactions between healthcare employees and patients can often determine the patient

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