This post is an excerpt from our white paper, Attention Healthcare Performance & Learning Management Professionals: How Satisfied Are Your Internal Customers? Healthcare HR and learning teams serve many people throughout their organizations, from senior leaders to hiring managers and employees, and it can be challenging to support so many internal stakeholders. Download our free white paper to learn how performance and
At a time when the elderly and disabled population is growing, long-term care professionals are more in demand than ever before. According to the U.S. Department of Health and Human Services, approximately 20 percent of the United States population is disabled. And the United Nations predicts that disability percentages will rise worldwide, partially because of an
A few weeks ago, I had the opportunity to speak with two of our 2013 Talent Outcomes User Conference presenters, Frederick Morgeson, Ph.D. Professor of Management, Michigan State University, and David Szary, founder of LEAN Human Capital and the Recruiter Academy. In the presentation “Will They Stay or Will They Go Now? Understanding Turnover in Organizations,” Dr. Morgeson
We have wonderful clients who are striving to achieve excellence through their HR initiatives — whether it’s hiring for cultural fit, educating hiring managers on how to interview more effectively, implementing improved performance appraisal processes, working with teams outside of HR to achieve Magnet status, boosting HCAHPS scores or contributing multiple patient-centered care initiatives. Here
For talent acquisition professionals in long-term care, it’s important to think of candidates as customers. By taking the customer service values that apply to a long-term care’s staff and residents and applying them to applicants, long-term care organizations will be able to provide a more positive candidate experience. More importantly, a thoughtful and meaningful candidate
According to the results of this year’s HealthcareSource HR Initiatives Suvey, preparing for healthcare reform is top of mind for many healthcare HR professionals and executives. s the upcoming health insurance mandate expands health insurance coverage to all Americans, healthcare organizations will likely have to train their staff to work more efficiently and expand their skills to
In over half of the fifty states, residents are abused or neglected in one out of every five nursing homes. This disturbing rate of improper care fuels families’ worst nightmares. How can they ensure an elderly loved one will be safe when receiving care away from home? One organization is taking strides to answer that
A few weeks ago, I had the opportunity to speak with four of our 2013 Talent Outcomes User Conference client presenters from two different hospitals: Brenda Reinert, Director of HR, and Britnie Rewey, HR Generalist at Tomah Memorial Hospital (Tomah, Wisconsin), and Joanne Davignon, Director of HR, and Edith Okoth, HR Manager at Union Hospital (Terre Haute,
Over the summer, HealthcareSource launched the HR Initiatives Survey in conjunction with the American Society of Healthcare Human Resources Administration (ASHHRA) to determine what the top HR initiatives are to reduce costs and improve customer satisfaction and safety. Over 400 healthcare HR professionals responded to the web-based survey and were subsequently entered to win one of five ASHHRA memberships.
A few weeks ago, I presented at the American Society for Healthcare Human Resources Administration (ASHHRA) Conference. I was a co-presenter with Heritage Community’’ of Kalamazoo’s VP of HR Myra Johnson about how long-term care organizations can go about improving the candidate experience. Here’s a recap of our presentation and four tips that long-term care professionals
