A Background Check Vendor says “I Do” to an Applicant Tracking System

Judie Goe is the Director of Talent Acquisition and Development at Scottsdale Healthcare. Like all HR departments in healthcare, Judie’s department is very busy and keen on developing efficient processes for managing their “paperwork” so they can focus on more important HR initiatives. With that in mind, I recently interviewed Judie to discuss how Scottsdale

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How one Hospital Inspired a Culture of Employee Accountability

In the HealthcareSource white paper titled Creating a Culture of Employee Accountability in Healthcare, Lisa Brock, Vice President of Human Resources, shared the eight measures that Overlake Hospital Medical Center employed to achieve a culture of employee accountability within their organization. According to Lisa, in 2002, Overlake Hospital Medical Center ranked below average in patient

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The Top 5 things we learned at this year’s ASHHRA Conference

At the annual ASHHRA Conference, which took place earlier this month, hundreds of healthcare HR professionals gathered in Phoenix, Arizona to gain valuable information from learning sessions, network with their peers, earn re-certification hours and perhaps best of all – have fun. So what are the top things HealthcareSource learned at the ASHHRA Conference? Here’s

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Using Social Media for Physician Recruitment

I recently attended the Association of Staff Physician Recruiters (ASPR) 2011 Annual Conference, August 14-17th in Chicago. The title of the conference was “Winds of Change: Impacting the Recruitment Landscape.” One of the biggest changes impacting physician sourcing is social media. At the Leveraging Social Media for Physician Recruitment session Jessica Joseph, President and Founder

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The HR Initiatives Results are In…

The workforce is the highest single expense for a healthcare organization. In this era of cost cutting, healthcare reform and HCAHPS, what are the biggest HR initiatives affecting the goals of reducing cost, improving patient satisfaction and safety? HealthcareSource tried to find those answers. Recently, we conducted a survey with the American Society for Healthcare

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Can Behavioral Assessments for Healthcare Improve Patient Service?

Why would a health care facility decide to utilize a behavioral screening tool for hiring? Two words: customer service. Mary Richards, who serves as Employment Manager at Rush-Copley Medical Center in Chicago, was generous enough to serve as co-presenter for the session on “Screen for Fit and Drive Service Excellence: Behavioral Assessments for Healthcare” during

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