Last week, we had an educational Webinar on achieving a culture of employee accountability in healthcare. Our panelists included Lisa Brock, VP of HR at Overlake Hospital Medical Center, and Dr. Frederick Morgeson, Ph.D., Michigan State University. Lisa spoke about the journey Overlake took, starting in 2002, to achieve greater accountability. In 2002, they ranked
HealthcareSource recently published an article in ASHHRA’s HR Pulse magazine on the current state of healthcare HR. We also reviewed the responses from the ASHHRA and HealthcareSource HR Initiatives Survey conducted last summer. What caught my attention was an article cited in the article – the AHA research paper Using Workforce Practices to Drive Patient
Earlier this month, I attended our user conference, Talent Outcomes, in Las Vegas. In addition to meeting our wonderful clients, I got to meet some of the vendors who attended the event, like Universal Background Screening (recently named the #1 background screening vendor in an employee satisfaction survey from HRO Today), AHA Careers, Beyond.com, NAHCR
About.com defines employee satisfaction as, “the terminology used to describe whether employees are happy and contented and fulfilling their desires and needs at work. Many measures purport that employee satisfaction is a factor in employee motivation, employee goal achievement, and positive employee morale in the workplace.” Employee dissatisfaction can be a catalyst for major issues
Judie Goe is the Director of Talent Acquisition and Development at Scottsdale Healthcare. Like all HR departments in healthcare, Judie’s department is very busy and keen on developing efficient processes for managing their “paperwork” so they can focus on more important HR initiatives. With that in mind, I recently interviewed Judie to discuss how Scottsdale
Tennis great Arthur Ashe once said, “True heroism is remarkably sober, very undramatic. It is not the urge to surpass all others at whatever cost, but the urge to serve others at whatever cost.” I like this quote because I think being “heroic” often means taking small steps to improve something for the greater good.
Social media. Perhaps you use it every day or perhaps you’re not even on Facebook, the largest and most popular social media platform in the world. Regardless, if you’re a healthcare HR professional, the push for sourcing through social cannot be ignored. The HealthcareSource and ASHHRA HR Initiatives Survey results showed that 30% of the
In the HealthcareSource white paper titled Creating a Culture of Employee Accountability in Healthcare, Lisa Brock, Vice President of Human Resources, shared the eight measures that Overlake Hospital Medical Center employed to achieve a culture of employee accountability within their organization. According to Lisa, in 2002, Overlake Hospital Medical Center ranked below average in patient
At the annual ASHHRA Conference, which took place earlier this month, hundreds of healthcare HR professionals gathered in Phoenix, Arizona to gain valuable information from learning sessions, network with their peers, earn re-certification hours and perhaps best of all – have fun. So what are the top things HealthcareSource learned at the ASHHRA Conference? Here’s
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