This week we launched our 1st annual Planetree and HealthcareSource HR Influence Survey. The purpose of this survey is to learn what kind of role HR plays in healthcare organizations when it comes to improving the patient or resident experience. Our HR Influence survey was inspired by the annual ASHHRA and HealthcareSource HR Initiatives Survey,
Most experts agree that compassion is necessary in just about every industry known to man. It helps grow companies, bond employees, strengthen team efforts and produce magnificent results. In long term care communities, compassion is the driving force behind the community’s reputation and maintaining happy residents. One of the most difficult challenges that you’ll face as an interviewer
In order to establish a more patient-centric facility and improve HCAHPS scores, hospitals must adopt a culture of employee accountability in which employees feel responsible for organization-wide goals. The only way HCAHPS scores will really improve is through the combined efforts of employees who are committed to continuous performance improvement and patient satisfaction. Since employees are
Social media for healthcare recruitment is a hot topic these days. The results of the the HR initiatives survey we did in conjunction with ASHHRA showed that 30% of respondents chose social media for sourcing as one of their most important upcoming initiatives. After speaking with NRH about how they utilize social media for sourcing, I was inspired to sit
At the 2013 HIMSS conference I saw Mark Graban, MSME, MBA speak. In his presentation Healthcare Kaizen: Daily Improvement, Not Just Events, he focused on how healthcare organizations can implement Kaizen principles to improve the quality of care they are delivering. The word “kaizen” is Japanese for “change for the better,” and Kaizen principles refer to philosophy or
Back at their conference in December, the National Forum on Quality Improvement in Health Care tackled one of the biggest issues facing an aging population: What can we do right now to ensure that we pass on a culture of employee responsibility in long term care to the next generation of caregivers?
They say the success of any facet of your business can almost always be traced back to motivated employees. From productivity and profitability to recruiting and retention, hardworking and happy employees lead to triumph. This most certainly rings true for healthcare; employees who are satisfied with their work are essential for healthcare organizations in order to deliver high-quality,
This is a guest blog by Meghan Doherty, our Content Marketing Specialist at HealthcareSource. Meghan is responsible for our educational content development pertaining to the HealthcareSource Quality Talent SuiteSM and manages our white papers, surveys, thought leadership webinars, social media channels, and the HealthcareSource Blog. Connect with Meghan on LinkedIn. They say the first step is admitting
Motivational speaker and author Brian Tracy once said: “Action without planning is the cause of all failure. Action with planning is the cause of all success.” This certainly applies to performance management. When it comes to performance reviews, a lack of structure often makes the setting, tracking, and managing of employee goals difficult. Meanwhile, quality and satisfaction
Remember when we learned from Lisa Brock, VP of HR at Overlake Hospital Medical Center, that storytelling is a great way to improve employee accountability? Brock explained how storytelling is useful for increasing employee satisfaction – from healthcare management to staff. Well, lucky for you, the concept of storytelling is also suitable for healthcare recruiters and candidates. According to Kathie Sandlin in Storytelling
