In the HealthcareSource white paper titled Creating a Culture of Employee Accountability in Healthcare, Lisa Brock, Vice President of Human Resources, shared the eight measures that Overlake Hospital Medical Center employed to achieve a culture of employee accountability within their organization. According to Lisa, in 2002, Overlake Hospital Medical Center ranked below average in patient
At the annual ASHHRA Conference, which took place earlier this month, hundreds of healthcare HR professionals gathered in Phoenix, Arizona to gain valuable information from learning sessions, network with their peers, earn re-certification hours and perhaps best of all – have fun. So what are the top things HealthcareSource learned at the ASHHRA Conference? Here’s
According to the U.S. Bureau of Labor Statistics, healthcare now creates 1 in 5 jobs. As a recent article in HealthLeaders Media points out, this is a “bright spot in an otherwise drab economy.” The article also states that hospitals have created 52,600 new jobs in 2011 thus far, compared to 15,800 new jobs in
An article came out in HealthLeaders Media earlier this week that caught my eye. According to new research from Johns Hopkins University School of Medicine, temporary ER nurses may unintentionally be a threat to the patients they care for. US News also followed this study and stated that the data from Johns Hopkins showed a
I recently attended the Association of Staff Physician Recruiters (ASPR) 2011 Annual Conference, August 14-17th in Chicago. The title of the conference was “Winds of Change: Impacting the Recruitment Landscape.” One of the biggest changes impacting physician sourcing is social media. At the Leveraging Social Media for Physician Recruitment session Jessica Joseph, President and Founder
The workforce is the highest single expense for a healthcare organization. In this era of cost cutting, healthcare reform and HCAHPS, what are the biggest HR initiatives affecting the goals of reducing cost, improving patient satisfaction and safety? HealthcareSource tried to find those answers. Recently, we conducted a survey with the American Society for Healthcare
Why would a health care facility decide to utilize a behavioral screening tool for hiring? Two words: customer service. Mary Richards, who serves as Employment Manager at Rush-Copley Medical Center in Chicago, was generous enough to serve as co-presenter for the session on “Screen for Fit and Drive Service Excellence: Behavioral Assessments for Healthcare” during
HealthcareSource recently attended the National Association of Healthcare Recruitment (NAHCR) Image 2011 Conference, which ran from Tuesday July 12th to Friday the 15th. This annual conference is a meeting of the minds for healthcare recruitment professionals from across the country who are NAHCR members. Although HealthcareSource has been an exhibitor at NAHCR for years, I
At the recent HealthcareSource User Conference in Chicago, Talent Outcomes™, breakfast time was always filled with conversation about the previous night’s events, choosing the day’s sessions and most importantly sharing best practices. It was a great opportunity to bounce ideas around and discuss different approaches to recruiting or performance projects. During one breakfast, I learned
You’ve all heard the big news. Health and Human Services has announced a program to provide close to $1b in incentives to health systems that improve their quality of care. According to Modern Healthcare, the partnership’s two main goals are to lower the number of preventable hospital-acquired conditions by 40% and reduce preventable complications that
