Reference checking is an important hiring practice. At the minimum, reference checks involve a conversation — traditionally, by phone — between a potential employer and someone who knows and hopefully has worked with the job applicant. The healthcare industry cannot afford the minimum; it must go above and beyond the norm for reference checks. Employers
The interview process is not black and white for any industry, but interviewing in healthcare is especially complex. Multiple facilities, a wide range of positions to fill, three shifts, strict HR compliance regulations, high turnover, and common interview mistakes are just some of the factors that contribute to the challenging world of hiring in healthcare.
Are you still checking candidate references through a drawn out game of phone tag? Let’s be honest — how many of your reference calls are actually returned?
When family members entrust a long-term care community with the well-being of their loved ones, they expect their loved ones to receive nearly the same level of comfort and attention from these communities as they would get at home. As I learned from the recent PBS documentary, Life and Death in Assisted Living, unfortunately, many