Employee Engagement: The First 90 Days

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The first 90 days for a new hire are crucial for employee engagement. Candidates join your organization because they’re excited about your opportunity, and a good employee engagement strategy will build on that excitement from day one.

A new study by Medscape takes aim at a growing issue — nurses and job satisfaction. Not surprisingly, nurses who earn more display higher levels of overall job satisfaction — but there are other important takeaways from this research.

Employee turnover is a costly reality in any industry and retaining top talent in healthcare is particularly challenging and oftentimes problematic. Employee turnover not only has a significant impact on patient satisfaction and treatment outcomes; it also comes at a high price. It is estimated that every percentage point increase in nurse turnover costs an average

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Hiring in healthcare is complex — you’re dealing with a high volume of job applicants for multi-disciplinary positions, competing in the “war for talent” for qualified candidates, adjusting to shrinking budgets, responding to hiring manager requests, and much, MUCH more. Essentially, talent acquisition professionals are expected “to do more with less,” and in the hectic healthcare

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The Case Against Resumes: Why They’re Unreliable

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Looking around on career pages and job boards, you won’t find any that don’t ask job applicants to upload or, at the very least, email a resume. These rap sheets, also known as curriculum vitae (or CV for short) have become a staple of the HR world. Because of that, people everywhere are condensing their professional experience

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If you don’t know the name Olivia Pope, or have never seen the show Scandal, let me just tell you that you are wasting your time on Thursday nights. For those of you who are not on the Scandal bandwagon, it’s the immensely popular ABC hit drama which chronicles the highly stressful life of Washington’s most impressive

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In December 2008, the Centers for Medicare & Medicaid Services (CMS) enhanced its Nursing Home Compare program by creating the Five Star Quality Rating System. This way, they figured, they could give residents and their families a quantifiable way to compare and contrast different care centers and quickly understand how well each one performs. With

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HCAHPS, HCAHPS, HCAHPS!  If you work in a patient-facing role in a hospital, you’re probably familiar with the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey. The national standardized survey publicly reports patients’ perspectives of hospital care with questions focused on the following aspects of a patient’s experience: communication with doctors and nurses,

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When family members entrust a long-term care community with the well-being of their loved ones, they expect their loved ones to receive nearly the same level of comfort and attention from these communities as they would get at home. As I learned from the recent PBS documentary, Life and Death in Assisted Living, unfortunately, many

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