Over the last decade, billions of dollars and millions of hours have been invested by organizations across the country to foster greater employee engagement, yet employee disengagement is still at or near an all-time high. Why? Because we’ve been missing a key piece of the engagement puzzle: The employees!
In my experience, many nurse managers don’t spend as much time connecting with their team members as they should. Research from Knowledge@Wharton shows that team members are more engaged when they feel a strong connection with their leader and the organization, but research also shows that leaders think they connect and communicate far more than their employees perceive they do.
How healthy is your team when it comes to employee engagement? Are you missing warning signs that a disengagement diagnosis is on the horizon? What should your engagement treatment plan be moving forward? Take the Healthcare Employee Engagement Checkup quiz from the book “6 Shortcuts to Employee Engagement: Lead & Succeed in a Do-More-With-Less World” by Vicki Hess, RN to find out.
In healthcare human resources and nursing leaders commit to improving workforce engagement and creating positive professional practice environments through leadership synergy, the ability to navigate the complex challenges inherent in today’s healthcare environment is enhanced. Individual and organizational goals are achieved through collaborative coordination that ultimately improves the quality of care for patients, families and the communities we serve.
Why aren’t we getting advice and hearing about millennials from actual millennials? I’m not a speaker by trade, but this is the exact reason I started doing speaking engagements. I get requested for thought leadership forums, interviews, and presentations on the topic of multiple generations in the workplace because I fill this gap — I am a millennial in the workplace.
The benefits of conducting an employee engagement survey are difficult to ignore. However, to support healthy levels of employee engagement, organizations must put effort into activities outside of the annual engagement survey. Here are five reasons why your healthcare organization’s employee engagement survey efforts are failing, and what you (yes, you!) can and should do about it.
One week from today, Kathy B. Dempsey, President of Keep Shedding! Inc. will take the keynote stage at Talent Symposium 2016 — the annual HealthcareSource User Conference. As a former hospital executive, she strategically led Memorial Health Care System’s organizational development efforts to become one of top 100 hospitals in the country. The fun, interactive session is packed with practical strategies for immediate implementation both on the job and at home.
Building a Patient-Centered Workforce™, made of highly-engaged people and teams who endeavor to provide patient-centered care, is crucial to your organization’s success. When patient satisfaction is tied to revenue, your employees’ clinical and behavioral competencies can significantly impact your bottom line.
A structured, proactive approach to leadership development in healthcare is an essential hallmark of many organizations across the care continuum. However, many healthcare organizations don’t have a defined process for identifying potential leaders and preparing them to succeed in their new role.
I have surveyed the hiring leaders of several healthcare organizations regarding the process and quality of their relationship with their recruiters. And according to our benchmarks, Communication is the lowest-scoring dimension of the five key dimensions measured. When you think about this, it should not come as a surprise.