Building a Patient-Centered Workforce™, made of highly-engaged people and teams who endeavor to provide patient-centered care, is crucial to your organization’s success. When patient satisfaction is tied to revenue, your employees’ clinical and behavioral competencies can significantly impact your bottom line.

A structured, proactive approach to leadership development in healthcare is an essential hallmark of many organizations across the care continuum. However, many healthcare organizations don’t have a defined process for identifying potential leaders and preparing them to succeed in their new role.

I have surveyed the hiring leaders of several healthcare organizations regarding the process and quality of their relationship with their recruiters. And according to our benchmarks, Communication is the lowest-scoring dimension of the five key dimensions measured. When you think about this, it should not come as a surprise.

When you look at the top people in a given industry, you’ll find that many of them once worked for the same leader. Research into the practices of these “superbosses” uncovered similarities in their talent management strategies. Here are four habits of superbosses that healthcare leaders can adopt to improve their own ability to recruit and retain the best of the best.

Performance management standards are evolving. As digital technologies and new research come into play, organizations are rethinking their approach to core human resources functions.

Creating a Sense of Place for Your Employees

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A sense of place is actually a fairly common phrase used in geography, landscape design, and interior design. It refers to the idea of creating something special and unique where people feel that they belong, perhaps to something greater than themselves.

Your healthcare organization succeeds or fails based on the performance of your employees. It really is that simple. No organization can excel in patient satisfaction when employees are disengaged.

Managing The Millennial Mindset In Healthcare

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There’s a shift coming in healthcare — and I’m not talking about the changes upon changes to government regulations, payment structures, and clinical care models. The shift I’m referring to is the shift that will affect each and every person in your healthcare organization whether they know it or not. As Boomers adjust to retired

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Employee Engagement: The First 90 Days

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The first 90 days for a new hire are crucial for employee engagement. Candidates join your organization because they’re excited about your opportunity, and a good employee engagement strategy will build on that excitement from day one.