The HealthcareSource Blog — Best of 2015

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2015 was memorable year for healthcare talent management professionals everywhere — we’ve seen health systems consolidate, patients evolve into consumers, medical records go digital, ICD-9 (finally) flip to ten, the cost of care become transparent, and the focus on population health move to the forefront.

Employee turnover is a costly reality in any industry and retaining top talent in healthcare is particularly challenging and oftentimes problematic. Employee turnover not only has a significant impact on patient satisfaction and treatment outcomes; it also comes at a high price. It is estimated that every percentage point increase in nurse turnover costs an average

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Healthcare employees often feel overworked and underappreciated, which can have a negative effect on patient care and satisfaction. In healthcare it is absolutely essential to establish and nurture a culture of employee engagement. The Advisory Board Company found that 20% of all hospital employees are either disengaged or ambivalent, while 40% are merely content. When lives are on the

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The Understated Value of Nurse Manager Orientation

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There’s no doubt that the healthcare industry is complex with many moving parts. At the heart of keeping healthcare systems operating are clinicians and caregivers, but perhaps the most often overlooked and under-appreciated role is that of the nurse manager. The hard work of nurse managers ensures high standards are met on a daily basis, increases employee

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The healthcare industry is going through a period of significant change. With the adoption of the Affordable Care Act, Baby Boomers aging, and the rapid growth of retail care clinics, the healthcare workforce today is much different than it was even a few years ago. At the same time all these changes are occurring, there is also

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The HIPAA Privacy Rule is one of the first things healthcare staff are educated on, and employees are required to complete refresher training annually to ensure that the organization can avoid the costly consequences of a security breach. Despite your best efforts, HIPAA violations inevitably arise at some point or another, and with audits becoming more aggressive you

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Engaged employees are more committed to, and enthusiastic about working at, your organization. They will go the extra mile to provide great quality care, while disengaged employees may do the bare minimum just to get through the day. When 85% of engaged employees display a genuinely caring attitude toward patients, while only 38% of disengaged

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Finding — and keeping — top talent is challenging in today’s competitive job market, and the healthcare industry is no exception. Strong marketing and social media campaigns that express your organization’s culture and mission can make recruiting and retaining talent a lot easier. As your brand becomes stronger and more recognizable, potential employees (and even customers)

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The healthcare industry today is facing changes that bring challenges. With change, however, comes an opportunity for growth, as well as an opportunity to delivery better patient care. Healthcare providers will need employees who are committed to patient-centered care, can work well in a consumer driven, transactional model, and embrace new technology. At HealthcareSource, our

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The only constant in healthcare is change. To facilitate organizational change — leaders need to take a step back and realize where change really begins: your people. As the CEO of a healthcare talent management solution provider, I regularly discuss organizational development and talent management strategies with healthcare leaders.  From these conversations, I’ve gathered the

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