About six months ago, after juggling multiple freelance writing gigs with an administrative job in a dialysis clinic, I left the healthcare field to begin writing full-time. Though I was leaving my clinic job for a great reason, I realized that saying goodbye to my co-workers and our patients was going to be difficult for
In healthcare, extended interviewing and thorough hiring processes are both necessary and inevitable. Unfortunately, their importance doesn’t prevent them from taking a toll on those involved — perhaps even causing a few “healthcare hiring headaches” that could contribute to HR burnout. Of course, this really shouldn’t come as a surprise to those of you who work in healthcare.
2015 was memorable year for healthcare talent management professionals everywhere — we’ve seen health systems consolidate, patients evolve into consumers, medical records go digital, ICD-9 (finally) flip to ten, the cost of care become transparent, and the focus on population health move to the forefront.
Employee turnover is a costly reality in any industry and retaining top talent in healthcare is particularly challenging and oftentimes problematic. Employee turnover not only has a significant impact on patient satisfaction and treatment outcomes; it also comes at a high price. It is estimated that every percentage point increase in nurse turnover costs an average
Healthcare employees often feel overworked and underappreciated, which can have a negative effect on patient care and satisfaction. In healthcare it is absolutely essential to establish and nurture a culture of employee engagement. The Advisory Board Company found that 20% of all hospital employees are either disengaged or ambivalent, while 40% are merely content. When lives are on the
There’s no doubt that the healthcare industry is complex with many moving parts. At the heart of keeping healthcare systems operating are clinicians and caregivers, but perhaps the most often overlooked and under-appreciated role is that of the nurse manager. The hard work of nurse managers ensures high standards are met on a daily basis, increases employee
The healthcare industry is going through a period of significant change. With the adoption of the Affordable Care Act, Baby Boomers aging, and the rapid growth of retail care clinics, the healthcare workforce today is much different than it was even a few years ago. At the same time all these changes are occurring, there is also
The HIPAA Privacy Rule is one of the first things healthcare staff are educated on, and employees are required to complete refresher training annually to ensure that the organization can avoid the costly consequences of a security breach. Despite your best efforts, HIPAA violations inevitably arise at some point or another, and with audits becoming more aggressive you
Engaged employees are more committed to, and enthusiastic about working at, your organization. They will go the extra mile to provide great quality care, while disengaged employees may do the bare minimum just to get through the day. When 85% of engaged employees display a genuinely caring attitude toward patients, while only 38% of disengaged
Finding — and keeping — top talent is challenging in today’s competitive job market, and the healthcare industry is no exception. Strong marketing and social media campaigns that express your organization’s culture and mission can make recruiting and retaining talent a lot easier. As your brand becomes stronger and more recognizable, potential employees (and even customers)