It’s been a whirlwind of learning and sharing this month thanks to Talent Symposium 2016 — the annual HealthcareSource User Conference held in Washington D.C. Our expectations were high and this action-packed, four-day event did not disappoint. If you weren’t among the 300 people in attendance, don’t worry, we’ve got you covered. Read on for highlights from Talent Symposium 2016:

Hands-On Training Workshops & Partner Networking Reception

The Talent Symposium kicked off with learning-focused workshops presented by many staff and clients. We had sessions on content creation, learned about NetCompetency (and its value when The Joint Commission calls!), and gained insight on how to keep the “leadership pipeline” full. This conversation sparked some ideas about how to further strengthen our learning solutions with the goal of developing strong, sustainable leadership.

The day finished off with our Partner Welcome Reception. We were delighted to welcome the American Heart Association, AppCast, the American Society for Healthcare Human Resources Administration (ASHHRA), Certiphi Screening,  experiencedRN, Fusion Marketing Group, Glassdoor, GE Healthcare, HCPro, Indeed, Katon Direct, Kronos, the National Association for Health Care Recruiters (NAHCR), NAS Recruitment Innovation, Skillsoft, Wolters Kluwer-Lippincott, and Universal Background Screening, who also co-sponsored the client appreciation event at the National Museum of American History! We had a great turnout and there were lots of great conversions amongst staff, clients, and partners, who traveled from 39 states to gather and share insights with one another.

Informative Keynote Presentations & Exciting Product Updates

The conference featured keynote presentations by HealthcareSource president and chief executive officer J.P. Fingado and vice president of product management Russ Wakelin on the state of the healthcare industry and the latest innovations in the HealthcareSource Quality Talent Suite℠. J.P.’s keynote summarized key demographic and market shifts in the healthcare talent landscape and the related impacts on recruiting, performance, compensation, and learning teams. He also highlighted the need to solve current and future talent challenges via an integrated healthcare talent strategy to drive improved quality metrics in healthcare organizations.

Additionally, J.P. shared some very exciting news about new recruitment marketing partnership with Talemetry, which will complement and extend the already strong talent acquisition capabilities HealthcareSource offers to help clients build a Patient-Centered Workforce™ (visit our Press Room for all of the details regarding this new relationship)!

The momentum continued as Russ reviewed dozens of new features now available in the Quality Talent Suite. He shared the full Product Roadmap featuring live commentary and feedback from three enthusiastic early adopters. Here are just a few of the new features and functionality that are clients are excited about:

  • Apply with Indeed integration for HealthcareSource Position Manager®
  • User interface redesign and workflow improvements for HealthcareSource NetLearning®
  • HealthcareSource Recruiting Benchmarks, a new offering that enables clients to benchmark their recruiting function via a self-service, cloud-based solution
  • User interface update to HealthcareSource Performance Manager® task list
  • New online course catalog for the HealthcareSource eLearning Library℠
  • HealthcareSource Staff Assessment℠ and Leadership Assessment℠ integrations with Performance Manager and the eLearning Library
  • Performance Vitals, a new feature that provides a comprehensive talent snapshot of each employee

An Energizing Guest Keynote Speaker and Award-Winning Clients

We started the day hearing from our guest keynote speaker Kathy Dempsey, CSP, former Director of Organizational Development at CHI Memorial Hospital-Chattanooga, and president of Keep Shedding, Inc.. Kathy delivered a high-energy presentation covering practical strategies for embracing change and the willingness to “shed” old ways of thinking, old roles, and old behaviors to more fully embrace change as a driver of organizational and personal growth.

Following Kathy’s interactive presentation, we moved on to showcasing our client successes. Morgan Pluckebaum, MSM, Human Resource Consultant at IU Health North Central Region, Daniel Blandford, Employment Supervisor at Owensboro Health, and Tracy Braman, Executive Human Resource Director at Lakeland Health were recognized as Talent-in-Talent Award winners. Each presented on critical talent management challenges they have faced in their organizations, and how HealthcareSource solutions have supported their objectives.

  • IU Health: Morgan spoke about process improvement and efficiency efforts in the talent acquisition workflow — especially candidate tracking and hiring manager SLA agreements. She emphasized the importance of structured interview guides for both recruiters and hiring managers and the impact on reduced time-to-fill.
  • Owensboro Health: Daniel opened his talk by reviewing their employee performance management journey from paper to HealthcareSource Performance Manager. He also explained his organization’s mission to connect the dots between performance, retention, sourcing, and behavioral-based assessments to better predict quality hires — highlighting the importance of ongoing recruiter education and the need to use benchmark data to drive decisions.
  • Lakeland Health: Tracy Braman from Lakeland Health highlighted the importance of culture and her organization’s initiative toward a culture of coaching and continuous feedback through “heart-to-heart” conversations throughout the year. In addition, Tracy emphasized the value of leveraging Lean Human Capital by HealthcareSource data and workforce metrics to drive long-term talent management strategies.

The conference featured dozens of client presentations by leaders from Berkshire Health Systems, Children’s Hospital of the King’s Daughters, Kennedy Health, Mary Washington Healthcare, University of Pennsylvania Health System, White Plains Hospital, and more. These practitioner-delivered sessions gave clients an opportunity to showcase best practices in healthcare talent management, as well as highlight their successes and share their accomplishments with their peers.

Whew! Feeling like you missed out on something big? The truth hurts, doesn’t it! But fear not: registration is currently open for Talent Symposium 2017 in Chandler, Arizona Nov 5-8, 2017. Be sure to take advantage of our early-bird attendee discount ($650 if you register before December 31, 2016), so you can be a part of all of the learning, fun, and growth in 2017!


Visit the conference website for more details about HealthcareSource Talent Symposium 2017. We hope to see you there!

Andrea Chadis

About Andrea Chadis

Andrea Chadis is the Events and Client Programs Manager at HealthcareSource. Andrea is the “one-woman-show” running all HealthcareSource events, including tradeshows, user groups, and the annual user conference. She the driving force behind our customer programs including the Talent-in-Talent™ Award, Sweets for Completes, and Refer-a-Friend.